Privacy Policy
Last updated: February 12, 2026
1. Introduction
FixMyDocs ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document refinement service.
2. Information We Collect
Document Content
When you upload a document, its content is processed in real-time by our AI engine. We do not store, save, or retain your document content after processing is complete. All processing happens in-memory.
Usage Data
We may collect anonymous usage data such as page views, feature usage, and browser type to improve our service. This data is collected through cookies and similar technologies.
Cookies
We use essential cookies for site functionality and analytics cookies to understand usage patterns. Third-party advertising partners (Google AdSense) may also use cookies to serve relevant ads.
3. How We Use Your Information
- To process and refine your uploaded documents in real-time
- To improve and optimize our service performance
- To analyze usage patterns and fix technical issues
- To serve relevant, personalized advertisements through our partners
- To ensure site security and prevent abuse of our AI resources
4. Third-Party Services & Cookies
Google Gemini AI
Document content is sent to Google's Gemini AI for processing. Google's use of this data is governed by their Privacy Policy.
Google AdSense & DoubleClick Cookie
We use Google AdSense to serve ads. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the advertising cookie enables it and its partners to serve ads to our users based on their visit to our site or other sites on the Internet. You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Google Ads Settings.
Analytics
We use Google Analytics to track and analyze website traffic. Google Analytics uses cookies to collect anonymous information. You can opt-out by installing the Google Analytics Opt-out Browser Add-on.
5. CCPA & GDPR Compliance
GDPR (European Economic Area)
If you are a resident of the EEA, you have certain data protection rights under the General Data Protection Regulation. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Our legal basis for collecting and using the information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
CCPA (California Consumer Privacy Act)
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, disclose, and sell. We do not sell your personal information to third parties. Our service is designed to be "privacy-first" by not storing document content.
6. Data Security
We implement appropriate technical and organizational measures to protect your information. Document content is transmitted over encrypted connections (TLS 1.3) and is processed in-memory without persistent storage. We utilize enterprise-grade firewalls and access controls to protect our server infrastructure.
7. Data Retention
Document Content: Zero retention. Content is wiped from RAM immediately after processing.
Analytics/Logs: We retain anonymous traffic logs for up to 12 months for security auditing and service optimization purposes. This data does not contain your document contents.
8. Important Notice on AI Fairness
While we use advanced AI to format documents, the technology is not perfect. Users are encouraged to review the output for accuracy. We are not liable for any errors or omissions in the AI-formatted output.